Frequently asked questions

  • What is Divine House?

    Divine House is the brainchild of the team of Radhey Ki Haveli – A Luxury heritage property situated at the holy place of Khatu Shyam Ji, Rajasthan famous for its centuries-old Khatu Shyam Ji Temple. We wanted to take a step ahead from devotional hospitality and started extensive research on what more we could offer to devotees all over the country and provide them with a holistic spiritual experience through our premium pooja products – hence the birth of Divine House.

  • What is the brand’s mission?

    At Divine House, our philosophy is rooted in three core principles: honest ingredients, ethical sourcing, and conscious manufacturing. We believe in being transparent about the ingredients used in our products, ensuring that only the finest and purest materials are chosen. At Divine House, we truly believe that enhancing your spiritual experience with our quality products and preserving ancient traditions go hand-in-hand.

  • What is the legacy of the brand?

    Divine House is the brainchild of the team of Radhey Ki Haveli – A Luxury heritage property situated at the holy place of Khatu Shyam Ji, Rajasthan famous for its centuries-old Khatu Shyam Ji Temple. The team of Radhey Ki Haveli has been providing award-winning hospitality to lakhs of devotees all over the country for a decade.

  • What does the brand do for Cow Welfare?

    With every purchase of Divine House Products, you are making a valuable contribution to cow welfare and protection.

Products Related

Shipping/Return Related

  • How many days does it take to be shipped?

    Domestic shipping within India. Purchases are processed and shipped from our respective warehouse within 2 business days from the date of the order.

  • What is the return & exchange policy?

    At Divine House, we aim to give you the best shopping experience. However, we cannot accept exchange or return of opened or used products once sold or delivered. In case the products delivered to you are in damaged/defective condition we can only exchange the product if reported within the specified timeline as mentioned below: If you receive a tampered or damaged product, please inform our Customer Care via email at care@divinehouse.co.in or Call us/WhatsApp us at +91 9836031773 (11AM-7PM) within 24 hours of receipt, with supporting Images and Video, so we can address your concern at the earliest.

  • For any feedback or grievances where do I contact?

    Contact our Customer Care via email at: care@divinehouse.co.in or Call us/WhatsApp us at +91 9836031773 (11AM-7PM)

Orders & Delivery